Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
If an Answer is helpful, please click 'Accept Answer' and upvote it. If all these mentioned above is not your case, please provide me with more information related to your issue for further research. (You could click the New Outlook button again to switch back.) Please wait for the update of new Outlook for Mac to support more features before switching to the new Outlook. It is suggested for you to continue to use the old Outlook experience for now.
As the official document mentions, features like Online archive and others in this screenshot have not been available in the new Outlook for Mac yet. Are you using the new Outlook for Mac now? If this is your case, I'm afraid that your issue might be normal. So, we could infer that the issue is more related to your Outlook for Mac client.Īs I know, Microsoft has released the new Outlook for Mac recently. Feels like a Mac app Microsoft moved fast to support Apple’s new operating systems this year, including the recent addition of support for use of Outlook (or Edge) as the default email client.
Hi to your description, the Online Archive folder can work fine on your web mail.
